Product Management — ArogyaSync Platform
From whiteboard to production — product ownership of a 5-service clinical platform for rural healthcare.
0
Services Shipped
0%
Uptime SLA Defined
0+
Integrated Partners
Tools & Methods
The Challenge
Rural and semi-urban clinics were generating patient vitals on paper with no structured digital layer. Defining the product meant understanding four distinct personas — field health workers, hospital administrators, device managers, and insurance verifiers — each with conflicting priorities and different technical literacy levels. The spec had to be precise enough to drive a multi-service engineering build (Go API, Flutter mobile app, three React dashboards, blockchain anchor service, insurance portal) while leaving room for iterative learning from pilot deployments. A particular challenge was the blockchain audit trail: cross-functional alignment was needed between clinical ops, legal, and engineering to agree on what constituted a "tamper-proof" medical event record for the insurance verification use case.
Product Requirements Document
PRODUCT REQUIREMENTS DOCUMENT
ArogyaSync — Clinical Health Platform
Varun Cumbanungam · AI Product Manager · Oralens HealthCare (2023)
Doc ID
AGS-PRD-V1
Status
Approved
Owner
Varun C.
Date
2023
Version
1.0
Problem Statement
Rural clinics generate vitals on paper — 12–24h sync delays and data loss during outages. The platform must handle concurrent writes while guaranteeing offline delivery.
Primary Users
Field Health Worker
Vitals capture, offline sync, real-time alerts
Hospital Admin
Real-time monitoring, report export
Insurance Verifier
Eligibility checks, blockchain audit trail
Device Manager
Fleet provisioning, OTA, status dashboard
Core Services
- Go/Gin REST API — clinical CRUD, WebSocket, auth
- Flutter app — offline-first sync queue
- Hospital dashboard — real-time vitals monitoring
- Insurance portal — CSV eligibility + batch jobs
- Blockchain anchor — Polygon Amoy audit trail
Key Acceptance Criteria
- AC-1API uptime SLA: 99.9% measured monthly
- AC-2p95 API latency under 150ms
- AC-3Offline queue delivers on connectivity restore
- AC-4Blockchain anchor fires within 30s of record
- AC-5Insurance CSV verification under 5 min/batch
- AC-6Hospital dashboard vitals stream under 2s end-to-end
Sprint Milestones
- S1Go API core + PostgreSQL + auth
- S2Flutter app + offline sync queue
- S3Hospital dashboard + WebSocket
- S4Blockchain anchor + Polygon deploy
- S5Insurance portal + go-live
Product Artefacts Delivered
- PRD V1 — personas, services, acceptance criteria
- API spec — OpenAPI 3.0 documentation
- Data model — PostgreSQL + blockchain log
- Sprint plans S1–S5 with capacity allocation
CONFIDENTIAL · ArogyaSync PRD · Property of Oralens HealthCare
PRD · API Spec · Data Model · Sprint Plans S1–S5
Full PRD and supporting artefacts available upon request
Results
Shipped 5 production services to a live pilot network of field health workers. API uptime SLA of 99.9% with p95 latency under 150 ms defined and met. Blockchain medical record anchoring on Polygon adopted for insurance audit trail, cutting manual cross-referencing from days to minutes. The hospital and insurance dashboards were delivered as separately deployable portals with independent auth scopes — a product decision that reduced onboarding friction for partner institutions who wanted only a subset of the platform.
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Interested in this work?
Full architecture walkthrough and code review available during interviews.